Wedding Invitation Policies

These Terms and Conditions will be deemed to have been accepted by you when placing an order with All a Brand needs Company and shall prevail over any other document or communication.

Please carefully read the following Terms and Conditions and make sure that you understand them before placing an order with All a Brand needs Company. These Terms and Conditions will apply to any contract between us for the sale of goods and services a to you. If you refuse to accept these Terms and Conditions, All a Brand needs Company will not be able to supply goods and services to you.

 

All a Brand needs Company reserves the right to change these Terms and Conditions at any time. Any such changes will take effect as soon as they are posted on the website, it is your responsibility to read the Terms and Conditions on each occasion you visit the website. All orders placed with All a Brand needs Company will be subject to these Terms and Conditions. All a Brand needs Company reserves the right to cancel an order at any stage.

 

PRICES

The prices of goods are listed on our website and exclude delivery. English Rose Stationery reserves the right to change prices at any time without prior notice.

Because all orders are custom made, we must have your initial deposit payment which is 70% plus TAX of your total order before production starts and balance on delivery. We charge a flat rate printing fee on all orders and for E-invites. Prices may be subject to change without notice. Every effort is made to display the prices accurately. However, on rare occasions, mistakes happen. In this instance we will correct the mistake and inform the customer so that they can decide whether to continue with the order at the correct price.

Quotes remain valid for a period of 2 working days from the date on the quote and shall not be affected by any price increases during this period.

 

PAYMENT

A booking deposit of 70% of the total order price will be taken at the time of booking to confirm and secure your date.

The remaining 30% of the balance will need to be paid in full once your order is ready and before you pick up.

DELIVERY

We only offer delivery to clients outside Lagos environs or outside the country these charges will be paid for by the client. please contact us before placing your order for delivery quote if you reside outside our location. All a Brand needs Company is also not responsible for any import taxes or duty payable to government authorities.

 

 

PROOFS & ARTWORK

Proofs will be sent via email, approx. 3 working days after your order is placed. We will follow with great detail the design brief or specifications you give us. Great care is taken to ensure all information is accurate, however it is ultimately the responsibility of the client to check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed,

All a Brand needs Company takes no responsibility and will not be liable for any resulting cost. If replacements are required, a 50% reprint cost is applied to the stationery piece or pieces. It is therefore of the utmost importance that you check all spelling and copy thoroughly before approving any designs.

Please note that the colour on your screen may differ from printed colour, each screen is collaborated differently, and this is particularly noticeable on phones and tablets. It is therefore advisable to print off all proofs and final artwork before giving your approval. Please bear in mind that printers also vary and that your final stationery will be printed on the highest quality professional print press therefore the colours may differ slightly.

We provide two digital proofs free of charge, thereafter proofs will be charge at 5000 Naira per proof. We highly recommend reading through all designs carefully and sending back your changes in one go. Please be aware that any major changes to the design at this stage may incur a further design fee.  Once you are happy with the final proof, formal approval is accepted via email.  We will forward this to you via email to be completed and returned confirming that you are happy for us to go to print.  This must be completed before we can go to print.

 

LEAD TIMES

The lead time for Invitations is normally 2-4 weeks from order. This may fluctuate depending on our workload and time of year, but you will be informed if this is the case. (Please remember that ALL stationery is handmade!)

Once we received your deposit, a template is emailed to you to help you compose your print details, The wording must be submitted by email in a Word document. Once we receive the information for printing back from you via mail. we can begin the personalisation process and can produce personalised email proofs for your approval which you will receive in Approx 2 working days.

2 rounds of proofing are included free and thereafter a fee of 5000Naira will be applied per digital proof.

Approx 7 working days for printing and assembling for standard printing after signing off proof.

Approx 12 working days for printing for specialised printing after signing off proof. This includes any finishing, e.g., laser invitations, pocket fold invitations, envelope liners and gold foil.

Average overall timeline 2-4 weeks.

All Invitations will be packed and sealed by All a Brand needs Company. unless you (the buyer) state otherwise in writing.

We will always try to accommodate tighter timescales if we can, please let us know if you have a deadline and we will do our utmost best to meet this.

If you require your invitations by a particular day, please do let us know and we can then see if this timescale can be met.

 

CANCELLATIONS, LOSS, or DAMAGE

Once an order has been placed, we will do our best to accommodate any amendments that you request to numbers and requirements. However, once any third-party costs have been incurred, it will not be possible to cancel an item.

Any orders cancelled before work has commenced will receive 50% of the initial deposit made, your initial deposit is non-refundable once you have received a proof.

All a Brand needs Company cannot be held responsible for any loss or damage to your order once it has been dispatched.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions (or any other agreement between us) that is caused by any act or event beyond our reasonable control. If such an event occurs, we will contact you as soon as reasonably possible to notify you, our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event, and we will arrange a new timeline and delivery date.

 

RETURNS & REFUNDS

As all stationery is personalised, we regret that we cannot offer refunds.

Any defects or errors with goods must be reported to All a Brand needs Company by email within 48 hours of the goods being received by the customer. After 48 hours, the goods will be deemed to have been accepted by you.

If the error reported is a typographical error by us (i.e., it differs from the guest list or wording supplied by the customer) All a Brand needs Company shall replace the item(s) affected. In these circumstances you may be required to return the item(s), in original packaging, if requested to do so by us. All a Brand needs Company will ask you to return the items to us and you will be reimbursed for the shipping cost. Replacement items will be sent out as soon as possible.

IMPORTANT: Reprints or refunds will not be made if the goods contain errors but are as ordered by you. It is therefore vital that you ensure that the information and guest names given to All a Brand needs Company are correct. All a Brand needs Company accepts no responsibility for checking your spellings and is not responsible for running a spell check on stationery wording.

 

COPYRIGHT

1. All a Brand needs Company own the copyright for the artwork provided on the invitation and stationery design. Artwork, invitations, and stationery products may not be sold, copied, reproduced, or altered without prior written permission from All a Brand needs Company.
2. A high-resolution file of the client’s monogram can be purchased for 25,000 Naira. We do not disclose the names of fonts we use in the artwork. The monogram consists of a combination of initials and graphic elements around it.
3. Any images consisting of our work posted on social media will require clear and obvious credit back to our website. You may never claim any of our intellectual property as your own or your unique creation, even with attribution.
4. We reserve the right to place a discreet logo incorporating our website address to each product we sell. We will decline a request to omit our logo.

E-INVITE

Please note there is a separate catalogue for all e-invites that we offer, we do not sell designs printed for you as an e-invite. The charge for all e-invites is a flat rate.

 

BRIDEZILLA CLAUSE

Under no circumstance will All a Brand needs Company tolerate any rude or disruptive conduct. Evidence of such behaviour will allow us to terminate the contract of sale, and it will be upon our discretion to refund part deposit during the transaction process.

Getting Started

You can order your wedding invitations directly online from our online shop, or by contacting us here.  We can then discuss what elements and quantities you need, and answer any questions you may have. We require 70% of your total as initial deposit to prepare your order.  The balance of 30% will be  required once your order is ready.

1 | Order

Once we received your deposit, a template is emailed to you to help you compose your print details, The wording must be submitted by email in a Word document. Once we receive the information for printing back from you via mail. we can begin the personalisation process and can produce personalised email proofs for your approval which you will receive in Approx 2 working days.

2 | Details & Design

We will then begin the design stage and send you the first glimpse of your stationery via digital proof.  You will receive this within 2 business days of providing all info.

3 | Tweaking & Editing

Proofs will be sent via email, approx. 2 working days after your order is placed. We will follow with great detail the design brief or specifications you give us. Great care is taken to ensure all information is accurate, however it is ultimately the responsibility of the client to check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed,

4 | Final Approval

Once the design has been finalised, a final proof will be sent for approval. This should be checked extremely carefully, double (and triple!) check everything.  When you have thoroughly checked and approved the design via mail only, we can then proceed to print.

5| Print & Assembling

 The print and assembling process takes approximately 5-8 Days from the time of your final proof approval.

* A Note on Numbers

Beware of not ordering enough or over-ordering.  Remember to only order one invitation per couple or household, if you are not having a strictly by invitation event.

If hand writing your guests’ names on each invitation, plenty of spare wedding invitations should be ordered to allow for mistakes.

It’s always a good idea to order a few extras for your photographer to capture on your wedding day and also to have as keepsakes for yourself.

Bear in mind if you need to order extras later on there is a minimum order quantity of 50.